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Streamlining personal trainer calendars, private studio session bookings, and trial pass conversions in Brisbane.

Results at a glance

The challenge

Apex Performance had 8 personal trainers working independent rosters across private gym bays. Trainers and clients were constantly rescheduling via text messages, resulting in bay collisions, untracked session credits, and confusion regarding trainer compensation.

What we built

DOP built a unified booking web app and trainer portal. Clients purchase session packs, book available bays with their designated trainer, and receive instant calendar confirmations, while trainers can set availability and track their commission payouts.

Key features

• Bay capacity locking ensuring no more than 6 private sessions simultaneously
• Pre-paid session pack credit deduction and renewal reminder prompts
• Trainer mobile web portal to manage available hours and view daily client rosters
• Automated 12-hour late cancellation policy enforcement and credit forfeiture
• Stripe recurring membership and trial pack checkout integration

“Before DOP, managing 8 trainers and hundreds of client sessions was an admin nightmare. Now everything runs automatically on autopilot, and our trainers can focus 100% on coaching.”

Want a similar system for your barbershop, clinic, salon or studio? Talk to the DOP team and we will map the right setup for your business.